For a Canvas related issue:
Canvas provides a 24-hour technical support hotline; you can access Help from the Canvas Global Navigation Menu.
Feel free to email Shasta College Online Education Tech Support:
or Submit a Help Ticket by clicking Here
We are here to help you Monday - Friday 7:30 AM - 5:00PM. We try to respond to your questions within 24 hrs. We are closed weekends, holidays, and school-closure days.
The Canvas 24\7 hotline support representatives are not able to change your password for the Shasta College Portal. If you need your password changed, first, use the Forgot Password link on the sign-on page.